IT Director

Position Title:
IT Director

Employment Type:
Full-Time

Department:
Technology

Location:
Denver, Colorado

Reports To:
Chief Executive Officer (CEO)

Position Overview:

The IT Director is responsible for overseeing Nomad Internet’s core development infrastructure, including direct management of the Shopify Developer and General Developer. This role owns the execution of all technology projects tied to e-commerce performance, internal automation, site reliability, integrations, and security. The IT Director ensures that development cycles are prioritized correctly, code deployments are stable, and platform improvements align with company revenue, service, and support objectives. This is a strategic leadership role reporting directly to the CEO, with authority over the entire web development and technical implementation roadmap.

1. Team Oversight & Technical Leadership

  • Directly manage and support the Shopify Developer and General Developer

  • Set weekly priorities and ensure sprint goals are tied to operational and CRO impact

  • Review pull requests, assign tasks, and manage development timelines

  • Enforce code quality, documentation, and testing standards

  • Ensure developers have clear instructions, access, and documentation for all systems

2. Shopify & E-Commerce Infrastructure

  • Own all front-end and back-end updates to the Shopify environment

  • Ensure storefront, checkout flows, product configurations, and integrations are functional and optimized

  • Coordinate with Marketing and CRO to deploy theme changes, landing pages, and upsell offers

  • Track app performance, manage third-party integrations, and oversee data flow integrity

  • Approve all changes to live site environments and lead issue triage when errors arise

3. Internal Tools & Automation

  • Oversee development of internal dashboards, reporting logic, and automation between systems (e.g., CRM, shipping, billing)

  • Work with Director of Operations to identify manual workflows that can be digitized

  • Approve data handling processes, access control rules, and error monitoring systems

  • Ensure all business-critical workflows are documented, monitored, and owned

4. Technical Roadmap & Security Governance

  • Maintain a prioritized IT roadmap aligned to company goals

  • Enforce platform stability, uptime monitoring, and backup procedures

  • Manage security permissions, data access tiers, and developer environment separation

  • Lead any infrastructure migration, architecture planning, or third-party platform transition initiatives

  • Coordinate with Accounting and HR to manage tool subscriptions and license renewals

Key Objectives & Results (OKRs):

Objective 1: Strengthen Developer Output and Accountability

  • Launch weekly sprint planning and reporting by Week 2

  • Enforce standardized documentation for all tasks, bugs, and deployments

  • Reduce backlog rollover rate by 50% within 30 days

Objective 2: Optimize Shopify Infrastructure

  • Resolve all active storefront bugs and performance issues by Week 4

  • Implement CRO-approved site updates within 48 hours of submission

  • Maintain 99.9% uptime and under 2-second page load on all devices

Objective 3: Automate Manual Workflows Across Departments

  • Identify top 5 manual workflows by Week 3

  • Deploy automation or tooling to reduce task time by 50%

  • Document internal tool stack and dependencies by Day 60

Objective 4: Enforce IT Security and Operational Discipline

  • Implement admin-level access audit by Week 2

  • Finalize backup protocols and recovery plan by Week 6

  • Ensure all developers follow staging/live deployment processes with rollback tracking

Position Requirements:

  • Must manage daily developer operations and execution against the technology roadmap

  • Must maintain Shopify, automation systems, and internal tool reliability

  • Must ensure development work aligns with business goals, security standards, and scalability

  • Must be available during U.S. business hours with ability to resolve urgent issues quickly

Required Qualifications:

  • 7+ years in web development or IT management, including team oversight

  • Deep expertise in Shopify theme structure, Liquid, APIs, and performance optimization

  • Proven ability to lead technical teams through e-commerce improvements and internal automation

  • Experience managing developers, enforcing version control, and ensuring stable rollouts

  • Strong understanding of data flow between systems, including billing, CRM, and fulfillment platforms

  • Familiarity with security best practices and technical documentation discipline

  • Excellent communication skills with ability to bridge technical and business priorities

đŸ“¬ How to Apply

Email jobs@nomadinternet.com with:

  • Your short video answering the above questions

  • A link to your resume or LinkedIn profile

  • Any relevant portfolio links or work samples