Canceling Service

❌ How to Cancel Your Try Before You Buy Service

No risk. No pressure. No problem.

At Nomad Internet, our Try Before You Buy program is built to be 100% risk-free. That means if the service isn’t the right fit for you, canceling is easy, fast, and penalty-free.

📦 Step-by-Step: How to Cancel

1. Go to RecycleNomad.com

This is our official return and cancellation portal.

You’ll fill out a short form that asks for:

  • Your name

  • Order number or email

  • The modem’s serial number (usually found on the back or bottom of the device)

  • Reason for cancellation (just for feedback—no obligation to explain)

2. Get Your Free Return Instructions

After submitting the form, we’ll email you:

  • A prepaid return shipping label

  • Instructions on how to pack and ship your modem

✅ Important: You will not be charged for returning the modem as long as it’s postmarked before the 14-day trial ends.

3. Ship the Modem Back to Us

Pack your modem securely in the original box (or similar safe packaging), attach the label, and drop it off at the nearest shipping carrier location. That’s it!

Once we receive the modem, your trial is officially canceled and you won’t be charged anything further.

🕒 Deadline Reminder

You must:

  • Activate your free trial at ActivateNomad.com

  • Cancel and ship the modem back within 14 days of activation

If you don’t return the modem within the 14-day window, you may be converted to a regular subscription and billed accordingly.

💬 Common Questions

Q: Do I have to call or speak to anyone to cancel? A: Nope! Everything is done online. The process is fast and hassle-free.

Q: What if I lost my box? A: No worries. Just pack the modem securely in any padded box and use the prepaid label provided.

Q: Will I be charged any cancellation or restocking fees? A: Absolutely not—as long as you return the modem on time. We don’t charge cancellation fees on Try Before You Buy.

Q: What if I want to try a different modem or plan instead? A: You can! Reach out to our support team and we’ll help you switch options without restarting your trial period.

🏁 Final Thought

Canceling is just as easy as signing up. We believe in earning your trust—not locking you in. So if it doesn’t work out, no hard feelings, no hassle, and no surprise charges.