Hard Reset Guide for Nomad Modems

A hard reset restores your modem to its factory default settings, which can help resolve issues like connectivity problems or forgotten login credentials.

For Nomad Omen

  1. Locate the Reset Button:

    • The reset button is usually a small pinhole button on the back or underside of the modem.

    • Look for a label that says "RESET."

  2. Press the Reset Button:

    • Use a paperclip or a small, pointed object to press and hold the reset button.

    • Hold the button for 10-15 seconds until the modem lights blink or the power light changes.

  3. Wait for Reboot:

    • Once the reset is triggered, the modem will reboot itself. This can take up to 2-3 minutes.

    • All custom settings (like Wi-Fi names, passwords, and APNs) will be erased, and the modem will revert to factory settings.

  4. Reconnect and Reconfigure:

    • After the modem has restarted, you will need to reconnect your devices to the default Wi-Fi network, which is typically labeled on the bottom or back of the modem.

    • Log in to the modem’s settings page (default IP is usually 192.168.1.1), using the default admin credentials (commonly "admin" for both the username and password).

    • Re-enter your APN settings or any other custom configurations if necessary.

For Nomad Air

  1. Find the Reset Button:

    • The reset button is usually a small, recessed button on the back or bottom of the Nomad Air modem.

  2. Press and Hold the Reset Button:

    • Use a paperclip or similar tool to press and hold the reset button.

    • Keep it pressed for 10-15 seconds until the modem’s lights flash or turn off and on.

  3. Wait for the Modem to Reboot:

    • The modem will automatically restart, which may take up to 2-3 minutes.

    • Once restarted, the modem will be restored to its original factory settings, wiping out any custom configurations, including passwords and APN settings.

  4. Reconnect and Set Up:

    • Connect your device to the default Wi-Fi network listed on the modem’s label.

    • Use a browser to access the modem’s settings page (default IP is 192.168.100.1), and log in using the default credentials.

    • Reconfigure the modem with your desired settings, such as your preferred APN or Wi-Fi name.

For Nomad Raptor

  1. Locate the Reset Button:

    • The reset button is located on the back or bottom panel of the Raptor modem.

  2. Press the Reset Button:

    • Insert a paperclip or pin into the reset button hole.

    • Press and hold the button for 10-15 seconds until the lights blink or power cycles.

  3. Wait for Reboot:

    • After releasing the button, the modem will reset and reboot. This process might take a few minutes.

    • All settings will revert to factory defaults, including custom Wi-Fi settings, APNs, and other configurations.

  4. Reconfigure the Modem:

    • Reconnect to the default Wi-Fi network, as indicated on the modem label.

    • Access the modem’s settings via a browser (default IP is 192.168.10.1) and log in with the default username and password (usually “admin” for both).

    • Re-enter your network preferences, such as APN or Wi-Fi settings.

Important Notes:

  • Backup Settings: If possible, save a backup of your modem’s settings before performing a reset to avoid manually re-entering all configurations.

  • Factory Defaults: After a reset, the default SSID (Wi-Fi name) and password can usually be found on the modem’s sticker. You’ll need these to reconnect after the reset.

  • Re-enter APN: If you’ve previously configured a custom APN, you’ll need to re-enter it after the reset. The default APN will not automatically restore custom settings.

This guide should help you hard reset your Nomad Omen, Nomad Air, or Raptor modem effectively. If you encounter any issues during the process, feel free to reach out to Nomad Internet’s support team for further assistance!