How to Restore Your Service After Payment

We’re here to help you get back online quickly! If your service was disconnected and you’ve just made a payment, it may take up to 2 hours for your Nomad modem to reconnect to the nearest tower.

Here’s what you can do to get back up and running:

1. Wait 2 hours after your payment for the modem to automatically reconnect.

2. If your service hasn’t restored after 2 hours, try power cycling your modem. This is as simple as unplugging the modem from the power outlet, waiting a few seconds, and then plugging it back in.

Most of the time, these steps will do the trick! If you’re still having trouble after power cycling, don’t hesitate to reach out to us. We’re available anytime by:

• Phone: 281-800-1000

• Live chat: www.nomadinternet.com

• Email: support@nomadinternet.com

We’re always here to support you and get you connected as quickly as possible!