# 🆕 Introducing Our New Rental Policy and Nomad Premier! **Hello, Nomad Internet Family!** 😊 We have some exciting updates to share with you! We've made important changes to our modem rental policy to better serve your needs and enhance your internet experience. Plus, we're thrilled to introduce our **Nomad Premier Rental Program** packed with fantastic benefits just for you! --- ## **What's Changing?** ### **From One-Time Fee to Monthly Rental Fee** We've transitioned from a one-time modem fee at purchase to a convenient **monthly rental fee**. This change allows us to offer you more flexibility, better support, and the opportunity to enjoy upgraded services without a large upfront cost. --- ## **Discover the Nomad Premier Rental Program** Our **Nomad Premier Rental Program** is designed to provide you with an elevated level of service and peace of mind. Here's what you can look forward to: **✨ Live Phone Support 📞** Get direct access to our friendly and knowledgeable support team whenever you need assistance. We're just a phone call away to help with any questions or issues. **🔧 Equipment Protection** Enjoy unlimited repairs for accidental damage. If something happens to your modem, we've got you covered—no extra costs or worries. **🛡️ Enterprise-Grade and Advanced Security** Protect your connected devices from cyber threats with top-notch security features. Your safety online is our priority. **🚚 Express Replacement Service** If your modem needs to be replaced, we'll ship you a new one right away. No long waits or disruptions to your internet service. **🕒 24/7 Monitoring** Our team monitors your equipment around the clock to ensure a smooth and uninterrupted internet experience. We're working behind the scenes so you don't have to. --- ## **Flexible Options to Suit Your Needs** **Premier vs. Standard Modem Rental** We understand that everyone's needs are different. The **Nomad Premier Rental Program** comes with all the amazing benefits listed above for a slightly higher monthly fee compared to our **Standard Modem Rental**. If you prefer a more basic plan, our **Standard Modem Rental** still provides you with reliable internet service without the additional Premier benefits. --- ## **How to Downgrade to Standard Rental** If you decide that the Standard Modem Rental is the better fit for you, we're here to help make that transition easy: • **Contact Our Customer Service Team** Simply send us an email at [**support@nomadinternet.com**](mailto:support@nomadinternet.com) expressing your interest in downgrading to the Standard Modem Rental. • **Receive Your Downgrade Link** Our friendly customer service representatives will provide you with a link and straightforward instructions on how to adjust your monthly rental plan. You may also visit this article here to learn how to downgrade from Nomad Premier: [⏸️ How to Opt-Out of Premier](/doc/how-to-opt-out-of-premier-4lYusOV2ub) --- ## **We're Here to Support You!** Your satisfaction is our top priority. If you have any questions about the new rental policy, the Nomad Premier Rental Program, or need assistance with downgrading, please don't hesitate to reach out: • **Email:** [support@nomadinternet.com](mailto:support@nomadinternet.com) • **Live Chat:** Visit [NomadInternet.com](https://www.nomadinternet.com) and click the chat icon to chat with us live. **Thank You for Being Part of the Nomad Internet Community!** We're dedicated to providing you with the best rural internet service possible and continuously seek ways to enhance your experience. We appreciate your trust in us and look forward to keeping you connected. **Stay connected, stay happy!** 🌟 --- **Documents** - [Dragon Gateway – Easy First‑Time Setup Guide](https://wiki.nomadinternet.com/s/home/doc/dragon-gateway-easy-firsttime-setup-guide-QNgzlqVODD) - [Quick Start Guide- How to Activate](https://wiki.nomadinternet.com/s/home/doc/quick-start-guide-how-to-activate-bMyPpQPuo4) - [Get Unlimited Internet SAME-DAY!](https://wiki.nomadinternet.com/s/home/doc/get-unlimited-internet-same-day-ddyROrJLhB) - [Announcements](https://wiki.nomadinternet.com/s/home/doc/announcements-MJUvRSreRW) - [Activating Your Modem](https://wiki.nomadinternet.com/s/home/doc/activating-your-modem-9Cj0O5CMDX) - [Plans & Features (Gen3 Plans)](https://wiki.nomadinternet.com/s/home/doc/plans-features-gen3-plans-isBCx2yf1n) - [Modem Rental & Premier](https://wiki.nomadinternet.com/s/home/doc/modem-rental-premier-OHeR1o1KzS) - [Nomad Modems & Accessories](https://wiki.nomadinternet.com/s/home/doc/nomad-modems-accessories-AHfRnCxIf2) - [Identity Verification](https://wiki.nomadinternet.com/s/home/doc/identity-verification-tzKQ7UNyCb) - [Tech Support FAQ's](https://wiki.nomadinternet.com/s/home/doc/tech-support-faqs-pTdDDvIew1) - [Billing & Account](https://wiki.nomadinternet.com/s/home/doc/billing-account-RMPo0Ct9GN) - [Nomad Business](https://wiki.nomadinternet.com/s/home/doc/nomad-business-e18SYNiCma) - [Nomad Oasis AI](https://wiki.nomadinternet.com/s/home/doc/nomad-oasis-ai-8Yl7J0JIXv) - [Nomad Programs](https://wiki.nomadinternet.com/s/home/doc/nomad-programs-sJ3SjAwVL7) - [Shipping](https://wiki.nomadinternet.com/s/home/doc/shipping-W6DK2AnsmD) - [About Us](https://wiki.nomadinternet.com/s/home/doc/about-us-Ph3kbpopqd)