Modem Activation Policies and Expectations

🔎 Introduction: A New Standard in Internet Access

At Nomad Internet, we believe that trust should be earned—not demanded. That’s why we’ve built our Try Before You Buy program to be radically transparent and risk-free.

With this program, you’ll receive a fully pre-activated modem and high-speed wireless service—with no activation, no contract, and no upfront service fees. The only thing you cover is shipping.

This guide explains what “No Activation” means, what’s expected of you as a participant, and how we keep this program fair and beneficial for everyone.

🛠️ What Does “No Activation” Mean?

When we say there’s no activation, we mean:

✔️ No Contract or Subscription Required

You don’t need to commit to a monthly plan, sign a long-term agreement, or provide a credit card for service activation.

✔️ No Setup or Activation Fee

There are no additional charges to unlock or use the device. What you see is what you get.

✔️ The Modem Is Ready Out of the Box

Your modem is pre-configured and pre-activated, so you can simply plug it in and start using the internet immediately—no need to call, register in advance, or wait for a signal.

✔️ No Automatic Billing

You will not be charged for internet service during the trial period unless you choose to upgrade. Your trial will expire automatically unless extended by your approval.

🧾 What You Receive in the Try Before You Buy Package

  • ✅ A Nomad Dragon Modem (or the device you selected)

  • ✅ Power supply & connection cable

  • ✅ Quick Start Guide & Setup Instructions

  • ✅ Instructions for activating your trial online

  • ✅ Information on how to return the modem if you choose not to continue

Your modem is shipped in "plug-and-play" mode. Simply connect it to power and begin enjoying high-speed wireless internet using the credentials on the bottom of the device.

📈 What You Can Expect from the Trial Experience

Your Try Before You Buy trial provides access to:

  • ⚡ High-Speed 4G/5G Wireless Internet

  • 🌐 Unlimited Data (No throttling during the trial)

  • 🔐 Secure, Encrypted Connection

  • 📶 Connect Up to 128 Devices (WiFi + Ethernet)

  • 🏠 Compatible With Homes, RVs, Cabins, and More

  • 💬 Optional Upgrade Offers During Trial

🕒 Trial Duration: 14 full days from the moment you activate the modem at ActivateNomad.com.

🤝 What We Expect from You

We built this program on mutual trust. You get our best technology upfront with no strings attached. In return, we ask that you treat this opportunity responsibly.

🎯 1. Use the Trial As Intended

This program is designed to help customers evaluate performance, coverage, and convenience before signing up. Please do not misuse the system by:

  • Attempting to extend the trial beyond its intended limits

  • Creating multiple accounts to obtain multiple free modems

  • Reselling or modifying Nomad hardware

📝 2. Activate Promptly

Please activate your modem at ActivateNomad.com within 48 hours of receipt to begin your official trial.

This ensures:

  • Accurate trial tracking

  • Access to customer support and upgrade options

  • Continued eligibility for full program benefits

💌 3. Return the Modem If You Don’t Continue

If Nomad’s service doesn’t meet your needs, we make it easy to return the modem at no cost to you:

  1. Visit RecycleNomad.com

  2. Request a prepaid shipping label

  3. Repackage and drop off the device at any USPS location

⚠️ Unreturned modems may be subject to a replacement charge, as outlined in the trial agreement. Our goal is to keep this service free for future customers—and we rely on your honesty to do that.

⚖️ Our Fair Use Policy

Nomad’s Try Before You Buy program is a one-time opportunity per household unless otherwise approved. We actively monitor for patterns such as:

  • Repeated trials under different names or addresses

  • Excessive modem requests without upgrades

  • Attempts to bypass return policy timelines

If these patterns are detected, we reserve the right to:

  • Revoke future access to promotional programs

  • Request return of trial hardware

  • Apply equipment charges where necessary

🛡️ What You Will Never Experience

  • ❌ Hidden activation fees

  • ❌ Forced contracts or surprise billing

  • ❌ Data caps or speed throttling during trial

  • ❌ Aggressive upselling or pushy sales tactics

  • ❌ Delayed refunds or complicated return processes

We built Nomad differently because we think the entire internet industry needs to change—and it starts with trust.

📋 Summary Table: Your Trial at a Glance

Feature

Included in Trial?

Pre-activated modem

✅ Yes

Activation or setup fees

❌ No

Unlimited data during trial

✅ Yes

Automatic billing

❌ No

Trial period

✅ 14 Days from activation

Return shipping cost

❌ No (we pay for it)

Upgrade options available

✅ Yes (not required)

Risk of being charged if returned on time

❌ None

📬 Need Help?

Our U.S.-based support team is here to help—whether you're setting up your modem, activating your trial, or deciding what to do next.

🙌 Thank You for Giving Nomad a Try

By choosing Nomad’s Try Before You Buy program, you’re part of a growing movement of customers who expect more transparency, better flexibility, and real value from their internet provider.

We’re excited to earn your trust—and hopefully, your business.