Nomad Internet Unlimited Plans– Complete FAQ
🛜 PLANS: YOUR INTERNET, YOUR WAY
❓ What is the Nomad Unlimited Lite Plan?
Nomad Unlimited Lite is our most affordable, flexible unlimited internet plan, starting at just $49.95/month.
It includes unlimited data access—just like our full plan—but is optimized for light usage. That means it’s perfect for:
Browsing the web
Checking email
Online banking
Social media
Smart home device control
Occasional video conferencing or uploads
If you don’t stream video daily, download large files, or need heavy bandwidth, Unlimited Lite gives you unlimited access at a much lower cost.
Who it’s perfect for:
RVers on the go
Students and digital minimalists
Remote cabins or vacation homes
Seniors and light internet users
Budget-conscious households
❓ What is the Nomad Unlimited Plan?
Nomad Unlimited is our most powerful plan. It gives you full-speed, high-performance unlimited internet without compromise.
It’s ideal for people who use the internet for:
Streaming HD/4K video (Netflix, YouTube, Hulu, etc.)
Online gaming
Hosting video calls or live streams
Running multiple smart devices
Remote work, creative work, or uploading large files
Nomad Unlimited offers all the speed and reliability you’d expect from traditional providers—without the cords, contracts, or installation fees.
❓ What is the Nomad Travel Plan?
The Nomad Travel Plan is a short-term unlimited internet option designed for people who need reliable internet while:
Taking a cross-country road trip
Pause anytime, only pay for what you use
Spending time in an RV or camper
Going on vacation or staying at a seasonal property
You get the same unlimited data access, but with flexible billing: Pay only for the time you need—1 week, 1 month, or more.
There are no long-term commitments or activation penalties.
❓ Can I switch between plans?
Yes—and that’s what makes Nomad different.
We offer truly flexible plan switching, meaning:
Start on Unlimited Lite and upgrade to Unlimited when you need faster speeds
Switch back down to Lite to save money during lighter usage months
Switch to the Travel Plan for short-term use or seasonal needs
All changes are instant and handled through your customer dashboard
No contracts. No fees. Just freedom.
📦 MODEM KITS: GET CONNECTED, FAST
❓ What’s included in the Standard Modem Kit?
The Standard Modem Kit is our best-performing modem/router combo, and is ideal for heavy usage or multiple users.
Features:
Strong Wi-Fi coverage for large homes, RVs, or offices
Ethernet ports for wired connections
Enhanced signal reliability
Recommended for Unlimited Plan users and full households
❓ What’s included in the Mini Modem Kit?
The Mini Modem Kit is compact, powerful, and built for portability.
Perfect for:
Solo users
Traveling light
Plug-and-play setups
RVs and vans
It includes a lightweight Wireless modem that connects to the Nomad network and delivers wireless signal to your devices. Recommended for Unlimited Lite and Travel Plan users.
❓ Can I choose which modem kit I get?
Yes! During checkout, you can select the Standard Kit, or the Mini Kit. Your choice depends on how many devices you plan to connect and how strong you want your Wi-Fi coverage to be.
❓ Do I rent or own the modem?
At Nomad, we rent you the modem as part of your service—it’s included at no extra cost when you choose the Standard Nomad Modem Kit.
There’s no need to purchase or install your own hardware—we’ve taken care of everything so you can plug in and get online right away.
⚙️ SETUP, ACTIVATION & USAGE
❓ How do I set up my service?
Setup is quick and easy.
Order your Nomad plan and modem kit
We ship your device directly to you
Plug it in, power it on, and you’re online—no technician needed
Use the Nomad portal to manage your service, switch plans, or view usage
Most customers are up and running in under 10 minutes.
❓ Where does Nomad work?
Nomad Internet works nationwide, using major wireless carriers to deliver signal in:
Rural areas
Campgrounds
RV parks
Tiny homes
Cabins
Remote offices
Vacation homes
Suburban and urban areas with poor cable options
If your location has cellular signal, Nomad will likely work there too.
❓ Can I use Nomad Internet as my primary home internet?
Yes! Many customers use Nomad as their primary internet source, especially in places where cable, DSL, or satellite don’t offer reliable service.
We support:
Home offices
School at home
Streaming setups
Multi-user households
Just choose the Unlimited Plan with a Standard Modem Kit for the best experience.
❓ Can I cancel service?
We’ve made it super easy to return your modem when you cancel or upgrade.
When you're done with your modem:
Simply send it back to RecycleNomad.com
You’ll find a simple return form and instructions
We’ll handle the rest—and you’ll help reduce waste 🌍♻️
Why it matters:
We believe in sustainable connectivity. Returning your modem ensures we can clean, refurbish, and re-deploy it to the next Nomad customer who needs reliable internet—without contributing to e-waste.
🔐 BILLING, SUPPORT & SECURITY
❓ How does billing work?
Plans are billed monthly with automatic renewal
You can change your plan or billing method any time in your dashboard
We accept all major credit and debit cards
For Travel Plans, you are billed only for the time block you select (e.g., 1 week, 1 month).
❓ What kind of customer support do you offer?
We offer:
📞 Live phone support during business hours
💬 Live chat and email ticketing
📲 In-app support tools
📚 A full Nomad Wiki and Help Center with video tutorials and troubleshooting guides
Our friendly, U.S.-based team is here to help—no long hold times or endless transfers.
❓ Is Nomad Internet Modem Kits secure?
Yes. Our modems use industry-standard WPA2 encryption, and you can:
Change your Wi-Fi password
Create guest networks
Enable device-level controls
For business or high-security users, we offer advanced firewall and VPN-compatible options.