Understanding Your Billing Date with Nomad Internet

Hello, Nomad Internet Family! 😊

At Nomad Internet, we strive to make your experience as seamless as possible, and we understand that keeping track of billing dates is essential for smooth and uninterrupted internet service. In this guide, we'll walk you through everything you need to know about your billing date and how it works with Nomad Internet.

Your Billing Anniversary Date

Your billing anniversary date is set based on the day your modem is activated. Activation is a key step in getting your Nomad Internet service up and running, and it must be completed within 2 weeks of your modem delivery. Once activated, your billing date becomes the anniversary of that activation day each month.

For example:

• If you activate your modem on the 10th of the month, your billing date will be the 10th of each following month.

Importance of Paying Your Bill on Time

It's important to pay your bill on time each month to avoid any disruptions to your internet service. A missed payment can lead to internet downtime and, in some cases, late fees. To ensure continuous service, we recommend setting up an automatic payment method or marking your billing anniversary date in your calendar for easy reference.

Here's why paying on time is essential:

• Avoid Disruptions: Late payments can result in a temporary loss of internet service until the bill is settled.

• No Late Fees: Paying your bill by the due date helps you avoid any additional charges.

• Seamless Experience: Staying current with your bill keeps your Nomad Internet connection running smoothly without interruption.

Can My Billing Date Be Changed?

We understand that life happens, and while your billing anniversary date is generally fixed based on your activation date, we do want to be flexible when needed. In extenuating circumstances, we can make a one-time exception to adjust your billing date. If you have a special situation that requires a date change, please don't hesitate to reach out to our customer support team. We're always here to help!

Need Assistance?

If you ever have any questions about your billing date, payments, or anything else, we've got you covered. Our friendly customer service team is just a call or email away!

• Email: support@nomadinternet.com

• Live Chat: Visit NomadInternet.com and click the chat icon.

We're here to make sure your Nomad Internet experience is as smooth and enjoyable as possible. Thank you for being a part of our family!

Stay connected, stay on time! 🌟