Welcome to Your Customer Portal Guide

⚡ Pay Your Nomad Bill in 60 Seconds — Start Here!

The fastest, easiest way to stay current is our One-Click Payment Portal. Before you even think about logging in anywhere else, give this a try:

💸 One-Click Payment (pay.nomadinternet.com)

  1. Open → pay.nomadinternet.com

  2. Type your email (the one on your Nomad account) — no password needed

  3. See your balance instantly

  4. Add or pick a card → tap Pay ✅

  5. Done in under a minute — you’ll get a confirmation email right away

Why you’ll love it

🚀 Zero logins

No usernames, no reset links

📱 Mobile-friendly

Works great on any phone or tablet

⏱ Real-time balance

If nothing shows, you’re paid up — celebrate! 🎉

🔒 Secure checkout

Same processor we use in the full portal

💚 Works for everything

Past-due payments, NomadCares forgiveness, quick catch-ups

Pro Tip: Using NomadCares? Just pay your $75 through this same link and your service will pop back online.

🧑‍💻 Need the Full Dashboard? (B2 / FWA Portal)

If you want to download invoices, open tickets, or add wallet points, head to the standard portal:

🔐 How to Log In

  1. Visit ➡️ app.fwa.exchange/portal/login

  2. Enter your email & password → Login

  3. Forgot your password? Click “Forgot password”, enter your email, and follow the reset link that arrives in 3–5 minutes.

🧾 What You’ll Find Inside

Section

What It Does

💰 Account Balance

Snapshot of what you owe.

📄 Invoices

Download or pay any outstanding invoices.

📦 Products & Services

See every active plan or add-on.

📬 Messages & Tickets

Open, view, or reply to support tickets.

📚 Finance Docs

Full invoice & payment history.

🗺️ Restart Tour

Re-run the on-screen walkthrough any time.

🔁 Paying from Inside the Portal (Optional)

  1. In Account Balance, click Pay by Stripe 💳

  2. Select a saved card or add a new one

  3. Check “Save and allow for future charges” to avoid accidental lapses

🛠 Quick Fixes & FAQs

Issue @ pay.nomadinternet.com

Try This

Email not found

Check spelling, try other emails, or chat with support.

Blank page / won’t load

Refresh, switch browsers, clear cache, or use a different device.

Card declined

Verify details, use another card, or call your bank.

Paid but still offline

Wait 5–10 min, reboot modem, then contact us if needed.

🤝 Need Help Right Now?

  • Live Chat (24/7): nomadinternet.com → type “Talk to support”

  • Phone: +1 (281) 800-1000

If pay.nomadinternet.com shows no balance due and your portal is clear, you’re golden — enjoy the internet and we’ll see you next month!