# 💸 Welcome to Your Customer Portal Guide

## ⚡ Pay Your Nomad Bill in 60 Seconds — Start Here!

The fastest, easiest way to stay current is our **One-Click Payment Portal**. Before you even think about logging in anywhere else, give this a try:

### 💸  One-Click Payment ([pay.nomadinternet.com](http://pay.nomadinternet.com))


1. **Open** → [pay.nomadinternet.com](https://pay.nomadinternet.com)
2. **Type your email** (the one on your Nomad account) — **no password needed**
3. **See your balance instantly**
4. **Add or pick a card** → tap **Pay** ✅
5. **Done in under a minute** — you’ll get a confirmation email right away

**Why you’ll love it**

|     |     |
|-----|-----|
| 🚀 **Zero logins** | No usernames, no reset links |
| 📱 **Mobile-friendly** | Works great on any phone or tablet |
| ⏱ **Real-time balance** | If nothing shows, you’re paid up — celebrate! 🎉 |
| 🔒 **Secure checkout** | Same processor we use in the full portal |
| 💚 **Works for everything** | Past-due payments, NomadCares forgiveness, quick catch-ups |

> **Pro Tip:** Using NomadCares? Just pay your $75 through this same link and your service will pop back online.


---

## 🧑‍💻  Need the Full Dashboard? (B2 / FWA Portal)

If you want to download invoices, open tickets, or add wallet points, head to the standard portal:

### 🔐  How to Log In


1. Visit ➡️ [app.fwa.exchange/portal/login](https://app.fwa.exchange/portal/login)
2. Enter your email & password → **Login**
3. Forgot your password? Click **“Forgot password”**, enter your email, and follow the reset link that arrives in 3–5 minutes.

### 🧾  What You’ll Find Inside

| Section | What It Does |
|---------|--------------|
| **💰 Account Balance** | Snapshot of what you owe. |
| **📄 Invoices** | Download or pay any outstanding invoices. |
| **📦 Products & Services** | See every active plan or add-on. |
| **📬 Messages & Tickets** | Open, view, or reply to support tickets. |
| **📚 Finance Docs** | Full invoice & payment history. |
| **🗺️ Restart Tour** | Re-run the on-screen walkthrough any time. |

### 🔁  Paying from Inside the Portal (Optional)


1. In **Account Balance**, click **Pay by Stripe** 💳
2. Select a saved card *or* add a new one
3. Check **“Save and allow for future charges”** to avoid accidental lapses


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## 🛠  Quick Fixes & FAQs

| Issue @ [pay.nomadinternet.com](http://pay.nomadinternet.com) | Try This |
|-------------------------------|----------|
| **Email not found**           | Check spelling, try other emails, or chat with support. |
| **Blank page / won’t load**   | Refresh, switch browsers, clear cache, or use a different device. |
| **Card declined**             | Verify details, use another card, or call your bank. |
| **Paid but still offline**    | Wait 5–10 min, reboot modem, then contact us if needed. |


---

## 🤝  Need Help Right Now?

* **Live Chat (24/7):** [nomadinternet.com](https://nomadinternet.com) → type **“Talk to support”**
* **Phone:** +1 (281) 800-1000

If [**pay.nomadinternet.com**](http://pay.nomadinternet.com) shows **no balance due** and your portal is clear, you’re golden — enjoy the internet and we’ll see you next month!

---

**Documents**

- [Dragon Gateway – Easy First‑Time Setup Guide](https://wiki.nomadinternet.com/s/home/doc/dragon-gateway-easy-firsttime-setup-guide-QNgzlqVODD)
- [Quick Start Guide- How to Activate](https://wiki.nomadinternet.com/s/home/doc/quick-start-guide-how-to-activate-bMyPpQPuo4)
- [Get Unlimited Internet SAME-DAY!](https://wiki.nomadinternet.com/s/home/doc/get-unlimited-internet-same-day-ddyROrJLhB)
- [Announcements](https://wiki.nomadinternet.com/s/home/doc/announcements-MJUvRSreRW)
- [Activating Your Modem](https://wiki.nomadinternet.com/s/home/doc/activating-your-modem-9Cj0O5CMDX)
- [Plans & Features (Gen3 Plans)](https://wiki.nomadinternet.com/s/home/doc/plans-features-gen3-plans-isBCx2yf1n)
- [Modem Rental & Premier](https://wiki.nomadinternet.com/s/home/doc/modem-rental-premier-OHeR1o1KzS)
- [Nomad Modems & Accessories](https://wiki.nomadinternet.com/s/home/doc/nomad-modems-accessories-AHfRnCxIf2)
- [Identity Verification](https://wiki.nomadinternet.com/s/home/doc/identity-verification-tzKQ7UNyCb)
- [Tech Support FAQ's](https://wiki.nomadinternet.com/s/home/doc/tech-support-faqs-pTdDDvIew1)
- [Billing & Account](https://wiki.nomadinternet.com/s/home/doc/billing-account-RMPo0Ct9GN)
- [Nomad Business](https://wiki.nomadinternet.com/s/home/doc/nomad-business-e18SYNiCma)
- [Nomad Oasis AI](https://wiki.nomadinternet.com/s/home/doc/nomad-oasis-ai-8Yl7J0JIXv)
- [Nomad Programs](https://wiki.nomadinternet.com/s/home/doc/nomad-programs-sJ3SjAwVL7)
- [Shipping](https://wiki.nomadinternet.com/s/home/doc/shipping-W6DK2AnsmD)
- [About Us](https://wiki.nomadinternet.com/s/home/doc/about-us-Ph3kbpopqd)