Customers

Effective customer management is crucial for delivering excellent service as an ISP.

http://fwa.exchange has meticulously considered every element in addressing this task, presenting an advanced customer management system. This system provides you with a straightforward and easily manageable platform for effortlessly overseeing your customers.

Menu

menu.png

• Adding a new customer

• Search

• List

• Prepaid vouchers

• Maps

Management system

Our management system comprises eight main pages for each customer: Information, Services, Billing, Statistics, Documents, CPE, Lead (Quotes), and Communication.
You can access all these sections on the customer's profile page:

tabs.png

• Information

• Services

• Billing

• Statistics

• Documents

• CPE

• Lead (Quotes)

• Communication

Additional

Additionally, it is crucial to understand that tables in this module, like all others within fwa.exchange, are customizable to display information according to your preferences. Furthermore, you are not confined to the fields available in the system by default. Tables in fwa.exchange can always be adjusted for any purpose, allowing the display of any available data.
Moreover, additional fields can be created to collect data that you may find necessary and is not included in the default fields.
Please refer to the information provided in the following articles:

• Modifying the table

• Custom additional fields